INTRODUCTION

Plug360 Ltd is a private company duly registered in Nigeria under the Companies and Allied Matters Act of 2004.

We operate as an electronic commerce (e-commerce) hub via our website: www. plug360.ng together with supporting/corresponding logistics and payment facilities for the purposes of provision/rendering of services as well as buying and selling of consumer products.

These terms and conditions hereunder contained shall be applicable to buyers and beneficiaries of services on Plug360.Ng and shall govern the use of Plug360.Ng and all related services.

By using Plug360.Ng, you accept these general terms and conditions in their entirety. If you disagree with these general terms and conditions or any part thereof, you must not use Plug360.Ng.

This document is an electronic record in terms of the National Information Technology Development Agency Act, 2007. This document is generated by a computer system and does not require any physical or digital signatures.

Your use of www.plug360.Ng hereinafter referred to as “plug360.Ng” and tools are governed by the following terms and conditions as applicable to any user of the website plug360.Ng by providing registration data while registering on the website as a Registered User.

When you use any of the services provided by plug360.Ng, including but not limited to making orders for purchase on the site, requesting services of any kind or customer review, you will do so subject to the rules, guidelines, policies, terms, and conditions applicable to such services: they shall be deemed to be incorporated into these terms and conditions of use and shall be considered as part and parcel of same.

Plug360.ng reserves the right, at its sole discretion, to change, modify, add or remove portions of these terms of use at any time. It is your responsibility to check these terms and conditions of use periodically for changes.

If you continue to use this site, the implication is that you accept and agree to the changes.

As long as you comply with these terms and conditions of use, Plug360.Ng shall grant you a personal, non-exclusive, non-transferable privilege to enter and use the site.

ACCOUNT TERMS/MEMBERSHIP ELIGIBILITY

To access and use our services, you must register for a Plug360.Ng account hereinafter called “Account” by providing your full name, address, phone number, email address, and any other information indicated as required.

Plug360.Ng may reject your application for an account, or cancel an existing account, for any reason, at our sole discretion.

You must either be 18 years of age or above as this service is only available to persons who can make a legally binding contract under the Nigerian Legal System. If you are a minor i.e. under the age of 18, you shall not register as a member of Plug360.ng and shall neither transact nor use the site. If you wish to use Plug360.Ng as a minor, such use or transaction shall be made by your legal guardian or parents who are registered users of Plug360. Plug360 reserves the right to cancel your membership should it be found that you are below the age of 18 years.

As a registered user of Plug360.Ng, you shall be responsible for maintaining the confidentiality of your account details particularly your user ID and password and you shall equally be responsible for all activities that occur under your user ID and password.

Plug360.Ng cannot and will not be liable for any loss or damage emanating from your failure to maintain the security of your account details.

PLUG360.NG’S ROLE AS AN E-COMMERCE PLATFORM:

Plug360 is an e-commerce platform that provides and renders services including but not limited to carpentry, automobile mechanics, painting, interior decoration, electrical wiring, gadget repairs, artisanal jobs, etc.

Should you require the services of any of the aforestated, we provide you with a platform to make an order as you’d wish and we would provide you with the services you need, very efficiently and without any hassles.

We also sell and deliver products like curtain blinds, wallpapers, wristwatches, chargers, earphones, etc. to our consumers. Items available for sale on the site shall be modified from time to time and you shall be duly informed of same via emails.

USE OF PLUG360.ng

You agree, undertake and confirm that your use of Plug360.Ng shall be governed by the following binding principles:

360. You shall directly contact Plug360.Ng for any service or services or purchase sought to be procured.
361. ng is responsible for taking orders directly from the consumer customer.
362. You’re reasonably expected to be in contact with any vendor working for you on behalf of Plug360.Ng during the pendency and/or execution of your order; In the event that you contact any of our vendors unofficially, Plug360.Ng will not and shall not be vicariously liable for any damage, loss or misappropriation arising from such transaction.
363. Plug360 is not an open marketplace that allows individuals to trade, market, and/or advertise their individual products at will.
364. All activities, orders, and services contained or covered by this site are strictly monitored and controlled by Plug360.ng.
365. Plug360.Ng does not in any way endorse any third-party website(s) or the contents thereof.
366. You shall not host, post, display, modify, publish, transmit, update or share any information on the site without express written consent from Plug360.Ng. Written Consent here means a communication emanating from the Legal Department of Plug360.Ng specifically in response to your request and specifically addressing the activity or conduct for which you seek authorization.
367. You are permitted and/or required to post a review which said review/post must not be grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of other’s privacy, hateful or racially, ethnically objectionable, or disparaging.
368. You shall not directly or indirectly offer, attempt to offer, trade, or attempt to trade in any item or provision of services, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation, or guideline in force at any given time.
369. You shall not attempt to gain unauthorized access to any portion or feature of Plug360.Ng website, or any other systems or networks connected to Plug360.Ng website or to any Plug360.Ng server, computer network, or to any of the services offered through Plug360.Ng website, by hacking, password “mining” or any other illegitimate means.
370. You shall not probe, scan or test the vulnerability of Plug360.Ng website or any network connected to the website.
371. You shall not reverse look-up, trace, or seek to trace any information of any other user or visitor to Plug360.ng including any Plug360.ng account not owned by you to its source or exploit Plug360.Ng website, in any way where the purpose is to reveal any information including but not limited to personal identification or information other than your own information, as provided for by Plug360.Ng.
372. You shall not use the website or any content thereof for any purpose that is unlawful or prohibited by these terms and conditions of use or to solicit the performance of any illegal activity or other activity which infringes the rights of Plug360.Ng.
373. Should you have any complaints, kindly reach out to us at hello@plug360.ng, , or via any of our social media direct messages which are our help desk/customer care channels.
374. You acknowledge that Plug360.Ng shall use the email address provided by you at the point of registration/account opening or updated by you as the case may be, as the primary method of communication with you.

PRIVACY

We view the protection of your privacy as a very important principle. We understand clearly that you and your personal information are one of our most important assets. We store and process your information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with the Information Technology Act of 2000 and rules thereunder.

Our Privacy Policy forms a part of these terms and conditions of use. If you object to your information being transferred or used in this way, please do not use Plug360.Ng.

MANDATORY DECLARATION

You hereby declare that you have provided all the necessary legal delivery details for the shipment of your products or the execution of any service(s) requested by you to the destination specified in your order.

DISCLAIMER OF WARRANTIES AND LIABILITY

Plug360.ng, all materials and products (including but not limited to software) and services included on or otherwise made available to you through this site are provided on Plug360.ng on an “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Plug36.ng does not warrant that;

• This website will be constantly available at all times
• The information on this website is complete, true, accurate, or non-misleading

Plug360.ng will not be liable to you in any way or in relation to the contents of or use of or otherwise in connection with Plug360.ng website.

Plug360 does not warrant that this site, information content, materials, products (including software), or services included on or otherwise made available to you through the site or electronic communications sent fromPlug360.ng are free of viruses or other harmful components. Nothing on Plug360.ng constitutes advice of any kind.

Should you request and use the services of any of Plug360.ng’s associate/staff without due process, particularly by not registering and ordering such service via the site, Plug360.ng shall not be responsible for any issue, mistake, loss, damage, misappropriation, or anything at all that might result from such transaction.

PAYMENTS

The payment mode on Plug360.ng shall be as provided on the website which shall be acceptable and in line with the guiding principles of the Central Bank Of Nigeria and shall be in Nigerian Naira and not any other currency: can be made from any bank domiciled in Nigeria. Whilst Plug360.ng encourages a cashless policy, we shall be minded to accept cash payments (proof of which would be receipted) should the need arise, for the purposes of making purchases and transacting from the site.

For Services: There shall be an initial deposit of 60% of the entire sum of service(s) sought to be rendered, the remaining 40%shall be paid upon the completion of the said service(s).

RETURNS AND REFUNDS

All products sold on Plug360.ng and all services rendered thereat are governed by the laws of the Federal Republic of Nigeria and if Plug360.ng is unable to deliver such products due to implications of the laws, Plug360.ng will return or will give credit for the amount received by Plug360.ngfrom the sale of such product which could not be delivered.

Returns of products by buyers shall be at our discretion subject to compliance with the applicable laws of the territory. Returned products shall be accepted and refunds issued by Plug360.ng where necessary.

CANCELLATION OF ORDER

Plug360.ng reserves the right to cancel any order without any explanation for doing so, under the situation where Plug360.ng is unable to meet the requirement of the order placed or the order so placed does not comply with Plug360.ng policy.

However, Plug360.ng will ensure that any communication of cancelation of an order is intimated within appropriate time to the concerned person/customer any applicable refund will be made in a reasonable time.

COPYRIGHTS AND TRADEMARKS

Subject to the express provisions of these general terms and conditions:

• We, together licensors own and control all the copyright and other

             intellectual property rights on our website and

• All the copyright and other intellectual property rights on our website and the materials on our website are reserved.

Plug 360.Ng logo(s) and our other registered and unregistered trademarks are trademarks belonging to us: we give no permission for the use of these trademarks and such use may constitute an infringement of our rights.

LIMITATION OF LIABILITY

At no time shall Plug360.Ng be liable for any special, incidental, indirect, or consequential damages of any kind in connection with this agreement, even if Plug360.Ng has been informed in advance of the possibility of such damages.

Plug360.Ng’s aggregate liability to you, any individual, or any third party in any matter arising here from, related, or connected to our goods and services is at the sole discretion of the company.

INDEMNIFICATION

You hereby undertake to indemnify us and keep us indemnified against’

• any and all losses, damages, costs, liabilities, and expenses (including without limitation to legal expenses and any amounts paid y us to any third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly from your use of our site.

BREACH OF THESE GENERAL TERMS AND CONDITIONS

If we permit the registration of an account on our site, it will remain indefinitely open subject to these general terms and conditions.

If you breach any of these general terms and conditions, or if we reasonably suspect that you have breached any of these terms and conditions, policies, or guidelines in any manner, we may:

• Temporarily suspend your access to our site
• Permanently prohibit you from accessing our site
• Suspend or delete your account from our site
• Commence legal action against you whether for breach of contract or otherwise.

ENTIRE AGREEMENT

These general terms and conditions shall constitute the entire agreement between you and us in relation to your use of our site and shall supersede all previous agreements between you and us in relation to your use of our site.

VARIATION/AMENDMENTS

We may revise or amend these general terms and conditions from time to time.

The revised general terms and conditions shall apply from the date of publication on the site.

SEVERABILITY

If a provision of these general terms and conditions is determined by any court of competent jurisdiction to be unlawful and/or unenforceable, the other provisions will continue in effect.

If any unlawful and/or unenforceable provision of these general terms and conditions would be deleted, that part would be deemed deleted and the rest of the provision would continue in effect.

LAW AND JURISDICTION

These general terms and conditions shall be governed by the laws of the Federal Republic of Nigeria. Any dispute relating to these general terms and conditions shall be subject to the exclusive jurisdiction of the High Court of Anambra State.

REVIEWS AND FEEDBACKS

We welcome reviews and feedback geared towards the promotion and betterment of our platform provided it is done in accordance with the terms and conditions herein contained.